Remember the 'CUSASA' principle to have good relationship with your customers
Be Creative
Understand customer's business
Be simple
Be Accountable
Take customer's side
Be Accessible
Thursday, October 14, 2010
Three good rules of holding successful meeting
Rule 1: Make sure you want quality over consensus.
Do not try to come to a solution that pleases everyone. Choose a solution that is effective and will get the problem solved
Rule 2: Have an idea but be receptive
Having your own idea is wonderful but never get locked up on it. Be receptive to others and be willing to accept conflicting or better ideas
Rule3: Listen but don't get fixed
When you dont have a point, be a good listener. Do not take sides, try to synthesize others point and try to give your own opinion
Do not try to come to a solution that pleases everyone. Choose a solution that is effective and will get the problem solved
Rule 2: Have an idea but be receptive
Having your own idea is wonderful but never get locked up on it. Be receptive to others and be willing to accept conflicting or better ideas
Rule3: Listen but don't get fixed
When you dont have a point, be a good listener. Do not take sides, try to synthesize others point and try to give your own opinion
Subscribe to:
Posts (Atom)